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Safety, Health and Wellness

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The safety, health and wellness of our students is a priority at Gustolab International Food Systems and Sustainability (GLI). We are the most experienced organization in Italy working with US universities in the areas of food systems and sustainability. We understand university students from the US and other countries and the challenges they face in Italy.

 

What to expect: 

 

Health and Safety Advisor

The wellness and safety advisor is a skilled member of our staff who is knowledgeable about Italy, Italian culture and has experience in emergency and crisis response.In the case of an emergency, the advisor is ready to implement an emergency response plan such as accompanying the student to the doctor, hospital, police station, coordinating between medical professionals in Italy and other countries and providing consistent support throughout the incident.  Specifically, the wellness and safety advisor: 

  • Is on call for emergencies 24/7
  • Has office hours for students
  • Supports students with questions related to daily life in Rome
  • Collects information and keeps track of students’ travels outside of Rome.  In the event of an emergency, contacts students immediately to check their wellbeing wherever they are.
  • Helps students understand how to make travel plans
  • Collaborates with Housing provider to handle problems related to accommodations (being locked out of apartments, accidents, thefts, any other major incident)
  • Assists students with health related issues. Makes appointments at clinics. Provides translation during doctor’s visits if necessary, accompanies students to pharmacies if requested.
  • Reports to the Director and works with director to prioritize the level of emergency and handle accordingly.
 

Italian Cellphone

An Italian cellphone is provided to all students for the duration of the program. The Health and Safety Advisor will contact students at the student's Italian number in case of emergency.

Insurance Policy

Gustolab International requires all students to enroll in an insurance policy with Cultural Insurance Services International (CISI). Please note that for only one to two dollars a day this insurance solves multiple difficulties you would encounter in Italy should you attempt to use the Italian health services or insurance policies from the states. You will be provided more information on the specific policy and the registration process with your acceptance notice. Students must show proof of enrollment in CISI insurance within 30 days of acceptance by GLi.

On Site Safety and Security Orientation

At the beginning of each program GLi organizes a pre-departure and on site safety and security orientation where we advise students of the normal security precautions to exercise, a communication and notification plan (students receive a cell phone with an Italian sim card), and the assistance of a safety and wellness advisor. We make available to all students at orientations and elsewhere lists of hospitals, physicians, counselors and pharmacies in Rome.

US Embassy Support

During an outreach organized by the U.S. embassy in Rome during the student's on site safety and security orientation, students receive U.S. embassy in Italy contact information, which they are advised to save in a safe place and contact at any time they like.  Students learn about the type of support that they can receive from  the U.S. embassy while studying in Italy (emergency, passports). Students are also encouraged to sign up for the Smart Traveler Enrollment Program (STEP) that the U.S Department of State provides. STEP is a free service to allow U.S. citizens and nationals traveling abroad to enroll their trip with the nearest U.S. Embassy or Consulate. If they do, they will get alerts regarding U.S. citizens (Safety and Security Conditions) and can get contacted by the U.S. embassy during an emergency.

Safety Monitoring

The GLI staff monitors official warnings and alerts regarding U.S. citizens provided by the U.S. embassy and the U.S. State Department to address any additional measures that should be taken (areas to avoid) in the event of an emergency. Our staff also monitors news provided by the Italian government such as strikes or weather alerts. GLi has a group evacuation and emergency plan (in case of terrorist attacks, earthquakes) specific to each program.  This plan will be implemented in the event of an emergency.

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